The comprehensive Microsoft Dynamics solution that modernizes how municipalities manage permits, inspections, and compliance. Eliminate paperwork bottlenecks, empower your community with self-service tools, and give your staff the automation they need to focus on serving your residents.
ePermit is an end-to-end permit management solution built on Microsoft Dynamics. From building permits and business licenses to special events and code enforcement, ePermit handles the complete lifecycle with intelligent workflows, mobile-ready inspections, and a bilingual public portal that residents will want to use.
Dynamic application forms that adapt to each project, AI-powered chatbots, and no-code configuration mitigate some of the most common issues associated with complex permitting workflows. With seamless GIS integration, automated plan review, and real-time analytics, ePermit could auto-identify zoning constraints and provide rule-based recommendations. Residents enjoy transparent tracking, online payments, and faster approvals.
Built on the trusted Microsoft Dynamics platform, ePermit ensures security, scalability, and seamless integration with your existing municipal systems and Microsoft applications.
Serving its purpose without adding complexity
Dynamic forms adjust based on permit type and zoning requirements. Configurable workflows handle multi-level approvals with automatic routing, escalation, and compliance tracking. Built-in document management maintains version control and enforces retention policies across all departments.
Automated rule-based logic streamlines plan approvals with side-by-side comparison, markup tools, and OCR-enhanced searchability. Mobile inspection capabilities with offline functionality enable GPS geotagging, digital checklists, and real-time status updates that sync directly to permits.
Process payments securely with automatic fee calculation. Real-time GIS integration auto-identifies zoning constraints, heritage designations, and floodplain areas while enabling map-based application initiation and civic address verification.
Planning departments and building officials who need to process applications faster and more accurately. ePermit eliminates manual data entry, automates routing and approvals with configurable workflows, and provides mobile tools for field inspections with offline capability. Administrative staff gain centralized document management, automated compliance tracking, and comprehensive audit trails.
Homeowners, contractors, businesses, and developers who need permits at any level and scale. ePermit offers a bilingual public portal where applicants can submit applications, track status in real-time, pay fees securely online, and get answers from an AI-powered chatbot. An intuitive wizards guide users through eligibility criteria, required documentation, and fees before submission. Applicants can even invite third-party professionals to collaborate directly on applications.
City managers, department heads, and elected officials who need visibility into operations. ePermit delivers real-time dashboards showing permit volumes, processing times, revenue trends, and performance metrics. Powerful analytics enable forecasting, identify bottlenecks, and demonstrate regulatory compliance. With automated reporting and comprehensive audit trails, leadership can make informed decisions, optimize resource allocation, and demonstrate accountability to the community.
